- How do I Activate my new Virgin Mobile service?
- How do I get my Virgin Mobile handset Unlocked?
- How do I transfer (port) my Existing Mobile Phone Number to Virgin Mobile from another provider?
- What are the Generic Virgin Mobile settings for MMS, WAP or Internet?
- What do I need to know about Voicemail?
Contact Us
Send us an email
Have a complaint?
-
Call 1300 555 100 (within Australia)
Any day 7am - 11pm AEST
From overseas call +61 2 8860 9848
-
Lost or stolen phone?
Call 1300 555 100 within Australia
From overseas call +61 2 8860 9848
-
Trouble paying your bill?
Call 1300 304 090 within Australia
From overseas call +61 2 8860 9826
-
Forgotten your PIN?
We can send it to you via SMS or email.
- Your details are secure
- Start shopping
- Free delivery in Oz
- Next day metro delivery
- Exclusive online deals
- Your details are secure
Start shopping
Call 13 63 69 - Mobile
Call 13 25 45 - Broadband
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Hours
Monday - Friday 8.30am - 8pm AEST
Saturday 10am - 6pm AEST
Sunday Closed
You'll find Virgin Mobile in over 900 stores across Australia
Find a store